Safety Guidelines

Our Commitment to Safety

Safety is our top priority. Every trainer on Trainr has passed a comprehensive background check and identity verification. We maintain strict safety standards and encourage all users to report concerns immediately.

Trainer Verification

• National criminal background check
• Sex offender registry check
• Identity verification (government ID)
• Credential and certification verification
• Annual re-verification

For Parents

• Always review trainer profiles, reviews, and certifications before booking
• Supervise children during training sessions, especially for first sessions
• Meet in public locations for first sessions
• Use in-app messaging — never share personal contact information
• Report any safety concern immediately to safety@trainr.app

For Trainers

• Maintain professional boundaries at all times
• Never be alone with a minor in an isolated location
• Use in-app messaging for all communication
• Report any safety concern about a child immediately
• Keep certifications and background checks current

Reporting

To report a safety concern: email safety@trainr.app or use the in-app report button. Our safety team responds within 4 hours. For emergencies, always call 911 first.